1. Overview
This policy explains what personal information Veer Enterprise collects, how we use and protect it, and the choices you have. It applies to this website and to the services we provide. We handle personal data in line with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable Indian law.
2. Information we collect
Information you give us. When you fill in our enquiry form, email or call us, or become a client, we may collect:
- your name, email address and phone number;
- your company name, billing address and GST details;
- details about your project and any files you share with us; and
- payment information needed to process invoices. Card and bank details are handled by the payment provider, not stored by us.
Information collected automatically. When you visit the website we may collect technical information such as your IP address, browser type, device, pages visited and time spent, through server logs and cookies.
3. How we use your information
- to reply to enquiries and prepare proposals;
- to deliver, support and improve our services;
- to send invoices and process payments;
- to keep the website and our systems secure and prevent fraud;
- to meet legal, tax and accounting obligations; and
- with your consent, to send occasional updates. You can unsubscribe at any time.
4. Sharing your information
We do not sell or rent your personal information. We share it only when needed with:
- service providers who help us operate, such as hosting, email, analytics and payment providers, under confidentiality obligations;
- professional advisers such as accountants and lawyers; and
- government or law enforcement authorities when required by law.
5. Data in client projects
When we build or maintain software for you, we may process data belonging to your users. In that case you control that data, and we process it only on your instructions and for the purpose of delivering the project.
6. Cookies
We use cookies and similar technologies to keep the website working and to understand how it is used. You can block or delete cookies in your browser settings. Some parts of the website may not work properly without them.
7. Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections and restricted access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. How long we keep information
We keep personal information only as long as needed for the purposes described here, including legal, tax and accounting requirements. After that, we delete or anonymise it.
9. Your rights
You can ask us to:
- tell you what personal information we hold about you;
- correct or update inaccurate information;
- delete your information, where we are not required by law to keep it; or
- withdraw consent you have given, such as for marketing emails.
To make a request, email veerxenterprise@gmail.com. We may need to confirm your identity before acting on it.
10. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.
11. Changes to this policy
We may update this policy from time to time. The latest version is always on this page with its date at the top.
12. Grievance officer and contact
If you have a concern about how your personal information is handled, contact our grievance officer. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.
Grievance officer, Veer Enterprise
Email: veerxenterprise@gmail.com
Phone: +91 77779 18422
Hours: Monday to Saturday, 10:00 to 19:00 IST